Cancellation & Refund Policy

Cancellation eligibility and refund amounts depend on how far in advance a trip is cancelled and whether the assigned vehicle has already been dispatched.

Recommended policy framework

• Free cancellation may be offered within a defined grace period.
• Late cancellations or no-shows may be charged partially or fully.
• Refund processing time depends on the original payment method.
• Special-event, multi-day and high-demand bookings may have separate terms.

Set the exact thresholds, fees and refund timelines in the production admin panel.

Template only. Review with a qualified professional before production use.